Trying to answer all your customer questions that visit your website or Facebook page can be time consuming and you might not get to them all. No worries, Chat-bots can answer some of the most common questions, leaving you to handle complex ones.
"If you're around 24/7 to answer your question and process orders you need chatbots"
Nobody can stay awake 24/7 to answer the questions of your customers. Efficiency and automation are the keys to scaling your small business. So, if you aren’t around 24/7 to answer your customers questions and process orders around the clock, you need chatbots! This type of service is seeing the fastest rate of new technology adoption today, with 27% of SMBs reporting they use chatbots in their business.
Now most website services can provide you with a simple chat service, or possibly a chat bot as a paid service. Here’s a quick break down for your understanding on chatbot pricing:
Free + Your Time = Create a chatbot in-house and have a basic, functional chatbot for responding to customer inquiries and questions.
$0/mo-$49/mo for Software + Your Time = Use visual chatbot building software to create a chatbot in-house and have a powerful, robust chatbot to generate new business, do instant lead capture, upgrade Facebook ads, and boost sales.
$500-$5000/month = Hire a chatbot agency to create and maintain chatbots that do lead gen, execute sales funnels and do customer care and re-marketing for you.