Policy & Standard Operating Procedures (SOP)
Don't operate carefree, bring structure and accountability to your operations with a policy or standard operating procedures to ensure everyone is on the same page.
Every business should have a policy document for their employees, outlining how operations should be conducted; boundaries, guidelines, and best practices for acceptable behavior at your business. The Standard Operating Procedures are another essential tool to governing the daily task and how it should be completed step-by-step. Providing your business with uniform performance and quality expectations for everyday tasks. Any inspector can use a SOP as a checklist to quickly audit your employees’ activity. Without a SOP as the guiding document that your staff can follow to conduct daily task, it will be left to the individual to do as they see fit. Resulting in an adverse effect on your customers experience, and impacting your bottom line.